# Delta CX Hive (@DeltaCXHive) on youtube

- id: koinon:creator:youtube_deltacxhive
- url: https://koinonlink.com/kol/youtube/DeltaCXHive
- schema_version: 1.4

## Identity
- platform: youtube
- handle: DeltaCXHive
- platform_url: https://www.youtube.com/@DeltaCXHive
- country: United States
- entity_type: creator
- person_id: Cross-platform identity not resolved for this creator.

## Reach
- followers: 2480
- posts_observed: 2
- verified: false
- size_tier: nano

## Engagement
- status: not_collected
- status_note: Engagement has not been collected for this creator yet. This is a gap in our collection, NOT a statement that the creator has no engagement. Follower count is known, so it is measurable.
- unit_note: engagement_rate and peak_post_engagement_rate are ratios (0-1); avg_interactions_per_post and best_post_interactions are absolute counts. Read status before reading any number: a null rate has several different causes and status says which one applies here.

## Content
- category: software
- subcategory: martech
- category_confidence: 0.85
- category_source: derived_from_recent_content
- topics: Customer Experience strategies, Agile/Lean product development, Data-driven workplace decisions, Feature factories vs customer-centric approaches, Company values and mental health
- bio: "Customers Know You Suck" - actionable CX strategies to better understand, attract, & retain customers. 800+ videos from late ...

## Audience (inferred)
- status: present
- description: CX/UX practitioners, product managers and agile team members in tech/startups focused on customer-centric strategies
- roles: cx
- seniority: practitioner
- pain_points: Making product decisions without customer data leading to lost customers and low morale, Feature factories measuring success by output instead of customer value, Workplace disagreements lacking data to resolve conflicts, High stress and mental health challenges in CX/product roles
- posts_analysed: 9
- confidence: 0.4

## Commercial (inferred)
- audience_buyer_fit: 0.8
- promotion_intent: 0.8
- open_to_collaboration: false
- contact: Koinon does not publish creator contact details.

## Quality signals
- authenticity_score: 36
- authenticity_basis: profile_shape_only
- credibility_score: 36
- flagged_for_review: false
- koinon_bd_grade: C — measures Koinon partner-outreach fit, not creator quality
- interpretation: Signals for triage, not verdicts. A flag means the profile is worth a manual check.

## Evidence
- [youtube_deltacxhive#05bac548] Poor Decisions Can Lead to Lost Customers & Poor Morale #CustomerExperience #ProductStrategy #Shorts (https://www.youtube.com/@DeltaCXHive)
- [youtube_deltacxhive#d1ae7ccc] Before you build, test, and learn... #CustomerExperience #CustomerValue #CX #Shorts
- [youtube_deltacxhive#2e1c9709] The #Risk of the "Guessing Lasagna"! #Product Strategy #Agile #LeanStartups #Shorts
- [youtube_deltacxhive#e24137ce] The power of having #data when workplace conversations get tough. #Shorts @OzduSoleilDATA
- [youtube_deltacxhive#0cedde32] #Agile #Efficiency - How Is #Developers' Time Best Spent? (ep 193) #CXCC #Research #Shorts
- [youtube_deltacxhive#f2134b2c] How Feature Factories Measure #Success vs Being More #CustomerCentric (ep 193) #CXCC #Agile #Shorts
- [youtube_deltacxhive#cf4db1fa] 1-5 fully allocated #CX #UX staff working for weeks is #Agile (ep 193)  #CXCC #Scrum #Lean #Shorts
- [youtube_deltacxhive#0ad8525d] #MentalHealth Ask For Help As Soon As You Think You Might Need Help (Ep 192) #CXCC #Shorts #Stress

## Provenance
Every inferred field below carries how it was produced. Facts stay facts; inferences stay inferences.

- audience.description: source_type=ai_inferred, confidence=0.4, freshness_days=79, method=llm_persona_from_recent_content
- audience.roles: source_type=ai_inferred, confidence=0.4, freshness_days=79, method=llm_persona_from_recent_content
- audience.seniority: source_type=ai_inferred, confidence=0.4, freshness_days=79, method=llm_persona_from_recent_content
- commercial.audience_buyer_fit: source_type=ai_inferred, confidence=0.6, freshness_days=85, method=llm_scorer — Relative signal within Koinon indexing, not a market-wide score.
- commercial.promotion_intent: source_type=ai_inferred, confidence=0.6, freshness_days=85, method=llm_scorer
- quality.anomaly_flags: source_type=heuristic, confidence=0.5, freshness_days=114, method=profile_snapshot_and_engagement_ratio_heuristic — Means "worth a manual check", NOT confirmed fraud. Flags can be wrong and are not a verdict about the person.
- quality.authenticity_score: source_type=heuristic, confidence=0.25, freshness_days=85, method=Profile-shape heuristic from a single snapshot (follower count, following ratio, account age, posting volume, verification), reduced for engagement red flags where post engagement was collected. Where only a follower count is available the score saturates at 58. — The input set differs by platform; do not compare this score across platforms.
- quality.koinon_bd_grade: source_type=ai_inferred, confidence=0.5, freshness_days=114, method=llm_partner_fit_classifier + fit_score >= 0.6 AND authenticity >= 60 => A; fit_score >= 0.4 AND authenticity >= 45 => B; else C. authenticity < 30 or a promotional-pattern flag => quarantine. — Koinon partner-outreach fit, not creator quality.
- reach.followers: source_type=observed, confidence=0.95, freshness_days=114, method=platform_profile

## Freshness
- profile_checked_days_ago: 114
- content_analysed_days_ago: 85
- audience_updated_days_ago: 79

## AI retrieval
- indexing_requests: 10
- user_triggered_requests: 0
- note: Being indexed in bulk is not the same as being retrieved to answer a question.

## This profile
- Claim or correct: https://koinonlink.com/claim?k=youtube_deltacxhive
- Request removal: https://koinonlink.com/claim?k=youtube_deltacxhive
- Terms: https://koinonlink.com/for-ai