Decagon (@decagon) on LinkedIn

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Decagon is a creator on LinkedIn, publishing for Enterprise CX/AI teams and leaders at large companies adopting or building customer support agents. Profile last checked 2026-06-29.

Observed facts (from the public profile):

Profile bio

Today, we're launching two new capabilities that help teams improve their AI agents faster and with more clarity. As agents scale, teams need a systematic way to turn conversation data into improvements they can act on immediately. These new features are built to do exactly that: Automatic Optimizat

What this creator posts about, and who reads it (AI-inferred)

Recurring topics: Enterprise AI agent platforms, Custom models for CX, Proactive and self-improving agents, Agent evaluation and iteration tools, AI agent PM and deployment practices

Audience: Enterprise CX/AI teams and leaders at large companies adopting or building customer support agents

Provenance: inferred by AI from public content, not stated by the creator — confidence 0.40 · read from 5 recent posts · updated 76 days ago.

Audience read from this creator’s own recent posts, not from platform-declared categories. It is our reading, and it can be wrong.

Recent content samples (what the inference above was drawn from)

As one of our first Agent PMs, Katherine Xiao saw firsthand that the traditional forward deployment playbook wouldn't scale. Launching great AI agents was only part of the challenge. The next phase of growth depended on…

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Machine-readable representations

Structured twins of this page for AI and agents — every inferred field carries its source, confidence and freshness.

• /kol/linkedin/decagon.json
• /kol/linkedin/decagon.md

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