Kustomer (@kustomer) — SaaS / B2B software on X (Twitter)
Kustomer is a SaaS / B2B software creator on X (Twitter) in the 2K–3K follower range, publishing for CX leaders, support ops managers and agents at growing businesses seeking AI tools for customer service, based in United States. Profile last checked 2026-07-06.
| Field | Value |
| --- | --- |
| Platform | X (Twitter) |
| Handle | @kustomer |
| Followers | 2K–3K |
| Category | Software · SaaS / B2B software |
| Market | United States |
| Audience function | customer support |
Profile bio
Fast, personalized, and efficient #customerservice for growing businesses. Request Live Demo: https://t.co/SdQZe48yxX
What this creator posts about, and who reads it
Recurring topics: AI copilot and timeline tools for agents, CX scaling case studies, Balancing AI training for support teams, Engineering culture at CX platforms
Audience: CX leaders, support ops managers and agents at growing businesses seeking AI tools for customer service
Audience read from this creator’s own recent posts, not from platform-declared categories. It is our reading, and it can be wrong.
Recent content samples
Kustomer's Timeline and AI-powered copilot tools serve up all the information agents need so they can focus on delivering stellar experiences. Take a self-guided product tour to see how it works: https://t.co/pAnOtubzNC…
We asked one of our most tenured engineers, what makes a great engineer. His answer: the ability to work with people. At Kustomer, code is only half the job. The other half is listening. If that sounds like how you want…
Chat volume up 30 points and CSAT held through peak season... all with reduced headcount. That's what @meundies built with Kustomer: a CX operation that scaled to Q4 demand without scaling the team.…
How should CX leaders balance training frontline reps to use AI without being scared of it or deferring to it too much? @tuesottrup CEO of SmartRole
See the original post on X (Twitter)
Where this creator sits in the wider pool
Koinon Link indexes X (Twitter) creators in Software with grade, authenticity and contactability broken down — see the X (Twitter) × Software breakdown, or the Creator Index Report for the whole index.
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