Mila D'Antonio (@miladantonio) — Marketing & growth tech on X (Twitter)

Mila D'Antonio is a Marketing & growth tech creator on X (Twitter) in the 4K–5K follower range, publishing for CX and customer engagement professionals at enterprises, including contact center managers and tech decision-makers focused on AI integration, based in United States. Profile last checked 2026-06-26.

| Field | Value |

| --- | --- |

| Platform | X (Twitter) |

| Handle | @miladantonio |

| Followers | 4K–5K |

| Category | Software · Marketing & growth tech |

| Market | United States |

| Audience function | customer support |

Profile bio

#Omdia Principal Analyst, #CustomerEngagement. Connects the dots on #CX. Rhymes with “Twyla”

What this creator posts about, and who reads it

Recurring topics: AI + human CX operating models, Enterprise contact center platforms and partnerships, Salesforce and RingCentral ecosystem updates, AI agents in customer engagement

Audience: CX and customer engagement professionals at enterprises, including contact center managers and tech decision-makers focused on AI integration

Audience read from this creator’s own recent posts, not from platform-declared categories. It is our reading, and it can be wrong.

Recent content samples

IKEA is retraining rather than reducing headcount demonstrates the emerging "AI + human" operating model where agents shift to complex interactions and AI handles routine inquiries. https://t.co/qZHpaONlqE

@Niceltd & @Ringcentral entered a bi-directional partnership. This is about where the market is headed: 1. It's converging around integrated platforms. 2. AI is the integration layer. 3.Ecosystems are winning. 4.…

Today, at #EnterpriseConnect, @Salesforce is launching Agentforce Contact Center. This points to a different architecture where the system itself holds the full memory of the customer and the AI agents operate inside…

Brian Tucker, chief digital officer @Televero Health, describes how the use of ⁦@RingCentral⁩’s AI allows employees to be both effici

See the original post on X (Twitter)

Where this creator sits in the wider pool

Koinon Link indexes X (Twitter) creators in Software with grade, authenticity and contactability broken down — see the X (Twitter) × Software breakdown, or the Creator Index Report for the whole index.

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