Customer Touchpoints and Insights (@CustomerTouchpointsandInsights) — Marketing & growth tech on YouTube

Customer Touchpoints and Insights is a Marketing & growth tech creator on YouTube in the 5K–6K follower range, publishing for CX professionals, customer experience managers and mid-to-senior business executives seeking to build measurable customer trust and apply AI/CRM tactics, based in Nigeria. Profile last checked 2026-08-06.

| Field | Value |

| --- | --- |

| Platform | YouTube |

| Handle | @CustomerTouchpointsandInsights |

| Followers | 5K–6K |

| Category | Software · Marketing & growth tech |

| Market | Nigeria |

| Audience function | customer support |

Profile bio

Bio - Driving Business Growth and Strategy, Delivering Significant Value. About Us - We offer organizations tailored solutions to ...

What this creator posts about, and who reads it

Recurring topics: Customer Trust Measurement Models, AI-driven Personalization and CX Automation, CRM and Loyalty Program Case Studies, Trust-building during Business Transformation, African/ Nigerian company growth stories

Audience: CX professionals, customer experience managers and mid-to-senior business executives seeking to build measurable customer trust and apply AI/CRM tactics

Audience read from this creator’s own recent posts, not from platform-declared categories. It is our reading, and it can be wrong.

Recent content samples

Transformation Should Strengthen Customer Trust

Customer Trust During Transformation

The SafePassage™ Customer Trust Measurement Model

SafePassage™ Executive Briefing

Where this creator sits in the wider pool

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